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Customer Success
Emburse

Awards, awards, awards - why do Customers, Analysts and Industry Experts Rate Emburse so Highly

January 6, 2021

4 min read

Announcing Emburse Cards for Abacus

Summary

Incorporating Emburse Cards into Abacus gives companies an easy and user-friendly way to control employee spend.

    From analysts and partners to the media to our customers, we consistently receive top marks for our solutions and our unique approach to customer success.

    Given the fast pace of business, it can be easy to take all the accolades in stride, so I want to take some time to reflect on the breadth of accolades that we received over the past year.

    Our customers are at the heart of all we do, and it’s rewarding to know that our hard work and dedication are making a difference in our customers’ lives. We listen and partner with them to understand their goals and requirements, which are deeply embedded in the solutions we create for them, so it’s especially rewarding to receive accolades from them.

    Last year was incredibly difficult for so many. As people-first company, we took extra measures to ensure our customers and employees received the best possible support as they navigated the pandemic. As such, we are honored to have received the 2020 Tech Cares Award from TrustRadius, which celebrates companies that have gone above and beyond to provide their communities, clients, and frontline workers with support during the COVID-19 crisis.

    We also won several other awards based on customers’ direct feedback about selecting and using our solutions:

    • We received IDC’s SaaS and Cloud CSAT (customer satisfaction) Award in the Travel and Expense category, for which we were recognized by our customers for excellence across 32 key metrics.

    • We were highlighted as a Leader in SoftwareReviews’ 2020 Expense Management Data Quadrant, with three of our offerings - Abacus, Certify, and Chrome River - receiving key accolades based on user reviews of key capabilities and business value. We were also recognized by G2 for three of our solutions - Abacus, Certify, and Chrome River - as Leaders in Expense Management.

    • TrustRadius also recognized Chrome River’s expense solution as the #1 solution for usability in its 2021 Best of Awards, announced today.

    Leading global analyst firm IDC recognized us in its 2020-21 IDC MarketScapes for Accounts Payable Automation. Chrome River was positioned as a Leader in SaaS and Cloud-Enabled Enterprise Accounts Payable Automation Software, and Certify AP was recognized as a Major Player in the Midmarket Accounts Payable Automation Software Assessment. This recognition followed Chrome River and Certify being named as leaders in the 2019-20 MarketScape for expense management solutions.

    We also know that our partners are critical in our success, and we’re proud of the contribution that our solutions make to their success. Therefore we were thrilled to be selected for the second year running by Ellucian, the world’s leading provider of software and services to power higher education, as a winner of its Ellucian Partner of the Year Award for 2020, recognizing Emburse for Sales Excellence.

    A few other recognitions from this year included PC Mag’s Editors’ Choice Award for Expense Software, the Constellation ShortList for Travel Management Platforms.

    None of this recognition could have been possible without the commitment from our entire team, particularly given 2020’s trying circumstances. Everyone at Emburse can be rightly proud of these achievements, and we look forward to continuing to serve customers and help them achieve success in 2021 and beyond.